The website www.https://inoutliving.pt/en/ is intended for the sale of kitchenware and design items by LUSAVOUGA, SA, headquartered at Edifício Lusavouga - Avenida Europa, 375, 3800-533 Cacia, PORTUGAL, with Tax ID No. 500 170 959 and registered under that number at the Aveiro Commercial Registry Office, with share capital of € 7.000.000, hereinafter referred to as In&Out Living.
PRICES:
All prices shown are in euros and include value added tax (VAT), where applicable, at the legal rate in force, excluding shipping costs. These will be added later to the total amount payable. Shipping costs to mainland Portugal are free for purchases over €30.
Due to the volume of products available, pricing display errors may occur. If this happens after your order has been placed, our team will contact you and you may cancel your order if you do not accept the price correction.
As prices are subject to change without prior notice, we cannot guarantee that subsequent purchases of the same product will remain at the same price.
PAYMENTS:
The following payment methods are available in our online store:
Bank Transfer
BANK: CGD
IBAN: PT50 0035 2004 0069 96799309 1
SWIFT/BIC: CGDIPTPL
If you choose this payment method, you must send an email to info@inoutliving.pt with proof of transfer and the respective order reference. Payment will only be validated after confirmation of successful collection (confirmation of the amount by the banking institution). Once confirmed, the order will proceed to dispatch. If the order is not paid within the following 3 days, it will be cancelled.
PayPal
PayPal is an easy, fast and secure way to make and receive payments safely online. To use it, you will need an email address and must create an account. There is no associated cost. You can then simply link your credit card or transfer money to your PayPal account.
DELIVERIES:
After payment confirmation, the In&Out Living online store undertakes to deliver orders, duly packaged.
The order will be delivered to the address you provided or to our point of sale (depending on the option selected during the purchase process). As soon as the goods are dispatched from our facilities, an automatic email notification will be sent. Orders will not be shipped to PO boxes.
The In&Out Living store only dispatches orders on business days until 6:00 pm. Therefore, Saturdays, Sundays and public holidays are not included when estimating delivery times. Any delay during transport is the responsibility of the carriers and does not entitle the customer to compensation from In&Out Living.
More information here.
PROMOTIONS:
Outlet: promotion applied to discontinued products whose stock has not been fully sold. This promotion cannot be combined with other promotions and is subject to existing stock. In&Out Living reserves the right to cancel the offer/promotion, without this giving rise to any duty of compensation or liability.
Promotions: Promotions launched throughout the year, offering a lower price or more advantageous conditions for defined periods of time.
Note: When a product is on promotion, payment must be made within 24 hours after the promotion ends. Otherwise, we reserve the right to cancel the order. The promotion is subject to availability and the defined deadlines.
EXCHANGES AND RETURNS:
If you wish to return a product, or if you have any issue with your order, please contact our After-Sales Service (info@inoutliving.pt) within 14 days of receiving your order, always indicating your order reference.
To process a return, items must not have been used, must be in perfect condition, in their original packaging, with any accessories or promotional gifts, as applicable, and with all labels attached to their original packaging.
Once the order has been received and, provided it complies with the return conditions, the full value of the item will be refunded using the same payment method used by the customer. If the items are not in acceptable resale condition, we reserve the right to refuse the refund. In the event of a dispute, the applicable legislation shall be that in force in Portugal.
We are responsible for postage costs only in the case of returns of defective items.
WARRANTY:
Items sold in the In&Out Living online store are covered by the warranty of the brands marketed. For more information regarding product warranties, please contact us by email at info@inoutliving.com.