1 - DOMAIN HOLDER IDENTIFICATION

The website www.https://inoutliving.pt/en/ is intended for the sale of kitchenware by LUSAVOUGA, SA, headquartered at Edifício Lusavouga – Estrada Nacional 109, 3800-533 Cacia, PORTUGAL, with Tax Identification Number 500 170 959 and registered under that number with the Aveiro Commercial Registry, with a share capital of 7.000.000 €, hereinafter referred to as In&Out Living.

2 - SCOPE AND PURPOSE OF THE TERMS AND CONDITIONS

These Terms and Conditions apply to users of the website.www.https://inoutliving.pt/en/And to any operations and transactions, whether commercial or otherwise, carried out on this website. Browsing the website, as well as purchasing any product through the online store,www.https://inoutliving.pt/en/, implies the customer’s acceptance of these Terms and Conditions. In&Out Living reserves the right to amend these Terms and Conditions without prior notice, with any such changes being published in the Terms and Conditions section atwww.inoutliving/en/content/3-general-terms-and-conditions-of-sale.

 

3 - INFORMATION ABOUT CONTENT

The websitewww.https://inoutliving.pt/en/ It is intended for private use only. The reproduction, transfer, distribution, or storage of its contents without prior written authorization is prohibited for any purpose other than strictly personal use.

In&Out Living reserves the right to modify, at any time, the information and commercial offer presented regarding products, prices, promotions, and commercial terms. The inclusion of links to our website for commercial purposes is expressly prohibited without prior authorization from In&Out Living. Likewise, the use of the domain store.inoutcooking.com for abusive purposes and without prior authorization may result in In&Out Living taking the appropriate legal action. If you find links on other websites that allow you to accesswww.https://inoutliving.pt/en/, please note that In&Out Living assumes no responsibility whatsoever for either the origin of the page or the content published on it.

We make every effort to ensure that the information presented is free from typographical errors and, should any occur, we will correct them as soon as possible. If the information provided does not correspond to the product’s characteristics, the Customer has the right to cancel the purchase and sale contract under the applicable legal terms.

The images shown on the website are for illustrative purposes only. We recommend checking the product details for more information about its specific features. If you cannot find the information you need, please contact customer service by email: info@inoutliving.pt. Product prices and specifications are subject to change without prior notice.

 

4 - INTELLECTUAL PROPERTY

The websitewww.https://inoutliving.pt/en/ and all of its content are protected under Intellectual Property Law, particularly copyright and trademark rights. Any use, reproduction, or full or partial reference to its content is prohibited and constitutes an offence when carried out without the prior authorization of In&Out Living.

The company names, trademarks, and distinctive signs displayed on the website store.inoutcooking.com are protected under the legal provisions applicable to industrial property. The reproduction or representation of all or part of any distinctive signs is strictly prohibited and requires prior written authorization from the trademark owner.

 

5 - RESPONSIBILITIES

All products sold by In&Out Living comply with Portuguese legislation. In&Out Living declines all liability in the event of any breach of the legislation of the country where the order is delivered. It is the Customer’s responsibility to check with the local authorities the import or usage conditions for the products they wish to order.

6 - REGISTRATION AND ORDER

Completing purchases through the websitewww.https://inoutliving.pt/en/, requires registration by completing the form available online. Once registered, simply add all the items you wish to purchase to your virtual shopping cart. You should follow all the steps in the checkout process to ensure your purchase is successfully completed.

In the event that a product is unavailable and/or out of stock, you will be informed of the partial or total cancellation of your order and will be entitled to a refund of the corresponding amount paid. Validation of the purchase order implies that the customer has read and accepts the website’s Terms and Conditions.www.https://inoutliving.pt/en/. As soon as you complete your purchase, you will receive an automatic email with your order number and all the relevant details. After the online order is placed, In&Out Living will confirm the corresponding payment with the bank in order to begin preparing and delivering your items. Once your order has been dispatched, an automatic email will be sent with this information. If any details are incorrect, you may immediately request a change by contacting: info@inoutliving.pt

 

Online Product Availability

The In&Out Living online store only processes an order placed by a customer after the corresponding payment has been confirmed by the banking institution. Therefore, the availability of items cannot be guaranteed until the order processing begins. The products displayed on the website are subject to existing stock availability and quantities. Some products are ordered from the supplier, in which case an estimated delivery time is provided. In&Out Living is not responsible for delays in orders caused by suppliers. Made-to-order or customized products are not eligible for a refund.

On the product page, you will find the estimated dispatch time in business days. This estimated dispatch time is in addition to the delivery time, which depends on the carrier you choose and the destination of your order. Any delay in the dispatch of items compared with the estimated dates provided does not entitle you to compensation.

In&Out Living reserves the right to amend these Terms and Conditions without prior notice, with any changes published in the Terms and Conditions section atwww.https://inoutliving.pt/en/ . .

7 - SHIPPING

The In&Out Living online store is committed to delivering orders, properly packaged, once payment has been confirmed by the banking institution. Your order will be delivered to the address you provide. As soon as the goods are dispatched from our facilities, an automatic email notification will be sent to you. Orders will not be shipped to P.O. boxes.

The In&Out Living store only ships orders on business days until 5:00 p.m. Therefore, Saturdays, Sundays, and public holidays are not included when estimating order delivery times. Any delays occurring during transport are the responsibility of the courier companies and do not entitle the customer to compensation.

Your order will be shipped once all ordered items are available for dispatch. The days shown in the item availability information do not include Saturdays, Sundays, or public holidays. When all items are immediately available, orders are shipped on the same day or the following day, depending on the time of purchase and confirmation from the bank. Otherwise, they will be shipped within the maximum timeframe indicated in the item availability details.

 

8 - ONLINE DISPUTE RESOLUTION

In the event of a dispute, the applicable law shall be the law in force in Portugal. Consumers may refer the matter to an Alternative Consumer Dispute Resolution Entity: www.centroarbitragemlisboa.pt/

Find out more on the Consumer Portal. www.consumidor.pt or in https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show&lng=PT

9 - MANUFACTURER’S WARRANTY

All products are covered by the warranty provided by their respective brands, which, unless otherwise stated, is valid for 2 years. In the event of a defect, products must be sent for repair to the service centers authorized by the manufacturer, following the procedures indicated on the detachable section of the original warranty.

10 - PRIVACY AND PERSONAL DATA PROTECTION

In&Out Living is the entity responsible for processing personal data and maintains an ongoing public commitment to act in accordance with the applicable national and EU legislation currently in force.

Our customers’ personal data is processed solely insofar as it is necessary for preparing quotations, entering into and performing contracts, managing deliveries and tracking orders, providing after-sales support, complying with legal obligations, or where consent has been given.

Personal data provided by customers or generated through the use of services or purchase of goods will be processed and stored electronically and used by In&Out Living for: marketing and sales, customer management, accounting, tax and administrative management, litigation management and, in general, compliance with legal obligations.

The processing of data for marketing purposes will be carried out in accordance with the consent option expressed by the customer. Such consent must be prior, freely given, informed, specific, and unambiguous, and must be provided in a written statement, which may take the form of confirming an option. At any time, the customer may object in writing to the processing of their data for marketing purposes.

Personal data is retained for different periods of time, depending on the purpose for which it is processed, in accordance with the applicable legal criteria and in compliance with the principles of necessity and minimization of retention periods;

In&Out Living may engage subcontracted entities for the processing of personal data, namely for promotional campaigns, marketing, customer account management, invoicing, goods transport, deliveries and after-sales support, accounting, litigation management, payroll processing, occupational health and safety services, among others. Such entities shall be required to implement appropriate data protection measures and ensure the safeguarding of data subjects’ rights.

In&Out Living guarantees all data subjects the right to access, rectify, object to, erase, restrict, and port the data provided.

To exercise these rights, you must log in to https://privacy.inoutcooking.com/.

For all other inquiries, please contact RGPD@INOUTLIVING.COM

All data subjects have the right to lodge a complaint directly with the National Data Protection Commission.

 

11 - COOKIES

In&Out Living is committed to making both your online experience and your interaction with our website informative and relevant, while providing the best possible experience during your visit. One way we do this is by using cookies (both our own and third-party cookies) to store information about your visit to our website on your computer. This information is necessary for the website to function properly.

What are cookies?
A cookie is a file that is downloaded to your computer, mobile phone, or other device (hereinafter referred to as a device) when you access our website or use our application. Cookies allow us to store and retrieve information about your browsing habits or the device you use to access our services, generally anonymously and, depending on the information they contain and whether you have previously registered, to identify you as a customer or user.

The information obtained relates to the number of pages you visit, the language, the location from which you access the site or our application, the number of new users, the frequency and number of visits, the duration of each visit, and the browser or device used to access our website or application.

What types of cookies are used on our website?
- First-party cookies: These are cookies sent to your computer from a domain or device operated by us.
- Third-party cookies: These are cookies that are sent to your computer from a computer or domain that is not operated by us, but by another entity that processes the data obtained through cookies.
- Session cookies: These are a type of cookie that expire when your session on our website ends.
Persistent cookies: These are a type of cookie stored on your computer for a period of time that can range from a few minutes to several years.
Analytics cookies: These are cookies processed either by us or by third parties that allow us to quantify the number of visits and how users interact with our website, for the purpose of measuring and statistically analyzing its use, addressing any issues detected, and making our website easier to use.
- Advertising cookies: When you visit pages on our website, open our emails, or use an application where we display advertisements for our products or services, cookies are installed in your browser or on your computer to monitor and track the effectiveness of our advertising. These cookies are used to measure, for example, how many times ads have been viewed, where they appear, when they are viewed, where they were viewed from, and whether you have seen them before.
- Behavioral advertising cookies: These are cookies used to store and retrieve information about users’ behavior, obtained by observing their browsing habits. This allows a specific profile to be created in order to show users advertising tailored to that profile.

 

Cookie Renewal and Deletion

Most browsers allow you to control most cookies through their settings. If you wish, you can allow, block, or delete the cookies installed on your computer by configuring the options in your browser or through your computer’s privacy settings.

For example, you can find information on how to do this if you use the following browser:
Enable and disable cookies that websites use to track your preferences in Firefox | Firefox Help
- Chrome: How to Manage Cookies and Site Settings
- Discover how to manage cookies in Internet Explorer
- Safari from Safari 8 (Yosemite): Manage cookies and website data
- Operates from the Cookie Manager

More details about cookies: General information on how to block and delete cookies: http://www.aboutcookies.org/
You may refuse the use of cookies by selecting the appropriate settings in your browser. However, please note that if you do not accept cookies, you may not be able to take full advantage of all the features available on the relevant websites.

Category 1: Strictly Necessary Cookies: These cookies are essential for browsing the website and using its features, such as accessing secure areas of the site. Without these cookies, requested services such as shopping carts or electronic invoices cannot be provided.

Category 2: Performance Cookies:These cookies collect information about how visitors use a website, such as which pages are visited most often and whether visitors receive error messages from web pages. These cookies do not collect information that identifies a visitor. All information collected by these cookies is stored in aggregate form and is therefore anonymous. They are used solely to improve the performance of a website.

Category 3: Functionality Cookies:These cookies allow the website to remember the choices you have made—such as your username, language, or the region you are in—and provide enhanced, more personalized features. For example, a website may be able to provide you with local weather forecasts or traffic information by storing your current region in a cookie. These cookies may also be used to remember changes you have made to text size, fonts, and other customizable parts of web pages. They may also be used to deliver services you have requested, such as watching a video or commenting on a blog. The information collected by these cookies may be processed anonymously and cannot be used to track your browsing activity on other websites.

Category 4: Targeting Cookies or Advertising Cookies:These cookies are used to show you advertising that is more relevant to you and tailored to your interests. They are also used to limit how many times you see an ad and to help measure the effectiveness of advertising campaigns. They are usually placed by advertising networks with the website operator’s permission. They record that you have visited a particular website, and this information is shared with other organizations, such as advertisers. Targeting or advertising cookies are often linked to site functionality provided by the other organization. These cookies do not collect information that identifies a visitor.

Third-party cookies:They are similar to “first-party” cookies; however, they originate from a different domain (not related/connected to In&Out Living) than the one you are visiting. These entities (not related/connected to In&Out Living) may also place cookies on your device when you visit the website ofIn&Out Living.

Google Analytics

Google Analytics uses “cookies” to collect and analyze information about how users interact with the websites they visit. To learn more about Google Analytics cookies and how they are used by Google Inc., please consult Google’s information on the use of cookies, available at:

- https://policies.google.com/technologies/cookies?hl=pt and
- https://support.google.com/analytics/answer/6004245

For AddThis cookies, you can opt out via the following link: http://www.addthis.com/privacy/opt-out . .
Most web browsers (Internet Explorer, Firefox, Chrome) can show you how to block new cookies, how to be notified when you receive a new cookie, and how to disable and/or delete existing cookies.

However, please note that if you do not accept cookies, you may not be able to take full advantage of all the features of this website.